Bookings Coordinator

Short Job Description: 

An online-to-offline customer service business is in need of someone who is passionate about constant improvement and high-quality customer service. If you are looking for unique business culture and structure then the job is for you. 

    Where will the person be located? (Town/Suburb/Remote): 
    Cape Town, hybird (in-office and work-from-home)
    Select which one of these best describes the role: 
    Hybrid - office & remote
    Main area of expertise required: 
    Customer Service
    Required Qualification: 
    List of required computer software skills: 
    Office, Gmail.
    Estimated hours: 
    4 (afternoon from 14:00 to 18:00)
    Remuneration in ZAR: 
    Remuneration term: 
    Job posting date: 
    Thursday, June 10, 2021
    Full Job Description: 

    Bookings Coordinator Job, Woodstock, Western Cape

    Basic tasks include:

    • Sending quotes, booking jobs, answering customer queries via email or phone, sending invoices, managing clients, engaging with the public however they contact us.


    • Looking for a minimum of 5 years' of customer service and want to share their passion for service excellence and constant improvement.

    Minimum Requirements:

    • At least 5 years' work experience
    • Experience in customer service 
    • Able to work from our office in Woodstock, when necessary and work from home via strong internet connection
    • Able to work a minimum of 4 hours per day during regular business hours (14:00 to 18:00)

    Candidate Requirements:

    • Understands service excellence
    • Values autonomy
    • Can work independently
    • Must be a team player
    • Must buy into our vision of holding ourselves to high standards and constant improvement
    • The ability to learn and grow is essential
    • Ability to take responsibility for your own learning
    Application process:
    Before applying check that your CV is comprehensive and that the roles and responsibilities demonstrate your capabilities and experience rather than a list of tasks. Always write in full sentences. You have up to 12 places of previous employment to demonstrate your skills, use as many as you feel are required but always include more than one. Write a motivational email explaining why you should be considered for the role. The motivational email will be seen before the CV and is submitted to the client with the CV. If you have not heard back within 14-21 days please assume the application was not successful.

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