Operations Manager (COO)

Short Job Description: 

Operations Manager (COO) sought for medium enterprise business. The ideal incumbent has a strategic mind with a strong focus on execution and implementation.  Full-time role with flexibility.  Would suit an incumbent with tech experience and experience in building or growing a business.

Where will the person be based? (Town/Suburb/work-from-home/remote): 
In office, Muizenberg
Select which one of these best describes the role: 
Full time - with flexibility
Main area of expertise required: 
Contracts Management
Management - Architecture & Construction
Executive Level Management - Business/Commerce (general)
Executive Management
Management - Manufacturing and Logistics
Required Qualification: 
Post-graduate preferred
Estimated hours: 
Remuneration in ZAR: 
R50 000
Remuneration term: 
Job posting date: 
Wednesday, July 29, 2020
Full Job Description: 

Our client seeks a COO to manage operations and enable scalability by implementing digital solutions and business process efficiencies.

Management adopts a strong Christian foundation in their company values.

Key outputs required:

  1. Ensuring that the following business and operational processes are scalable:
  • Contractor recruitment
  • Contractor performance management
  • Client services processes
  • Contractor and client dispute management

    2. Assessing what technology we need to scale and putting that in place
    3. Engaging more with customers and contractors to understand how the company can add more value to increase loyalty 
    4. Developing a robust growth strategy with sound projections, monitored using strong business performance metric tools
    5. Developing and implementing a team strategy with strong internal performance incentives and review processes
    6. Reviewing comms and PR activities and putting a strong strategy in place to execute
    7. Establishing value-add partnerships with suppliers or start-ups


  • Strong experience in business / process analysis with an emphasis on execution
  • Experience of working in a growing tech-based company
  • Strong leadership experience
  • Motivated, driven and focused
  • High output performer
  • Financially astute and numerically strong
  • Confident decision-maker who will take the time to listen and
  • understand before making decisions
  • Strategic thinker: ‘big picture’ with strong attention to detail
  • Loves people
  • Curious and loves learning
  • Very comfortable dealing with conflict and difficult people
  • Team-oriented rather than hierarchy driven
  • Sees the value of transparency and contributions from everyone
  • Able to think innovatively and problem solve
Application process:
Before applying check that your CV is comprehensive and that the roles and responsibilities demonstrate your capabilities and experience rather than a list of tasks. Always write in full sentences. You have up to 12 places of previous employment to demonstrate your skills, use as many as you feel are required but always include more than one. Write a motivational email explaining why you should be considered for the role. The motivational email will be seen before the CV and is submitted to the client with the CV. If you have not heard back within 14-21 days please assume the application was not successful.

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