FAQ's - General

I need a virtual assistant! An often heard question from busy business owners that desperately need help albeit administrative assistance or any other skill. 

How do you go about hiring or finding a virtual assistant? RecruitMyMom's virtual assist support is the answer you seek. 

Hire a Virtual Assistant from RecruitMyMom - Virtual Assist Support

Simply load a job specification here >>  of what you require, and one of our trained Recruiters will source, interview and provide you with the best virtual assistant. 

You can employ them on your payroll or hire them as an Independent Consultant through RecruitMyMom. 

Post your Job for free and pay only for success. 

Types of Virtual Assistant Roles we provide include : 

Office and Administration virtual support

Digital Marketing, including social media content writers and customer support. 

Personal Assistant - yes hire a virtual PA! Ask your PA to do the chores you do not have time for. 

Hire Virtual Financial support at varying levels from Bookkeepers to CA's, and cloud-based accounting services in programmes like Xero. 

Researchers for all levels of research can be done virtually. 

Legal support and consultants work virtually. 

HR support and consultants that like to work virtually are available on RecruitMyMom

 

Page: 

RecruitMyMom is all about assisting skilled Moms to find flexible and part-time meaningful work. All our communication and interactions are geared towards Moms. We do understand that there are stay-at-home Dads too, and we do assist stay-at-home Dads looking for part-time and flexible work. We are looking for career part-timers to ensure that when a client fills a part-time or flexible position, they are not disappointed by a candidate who leaves for full-time employment opportunities. 

There are some women who are not Moms and have disabilities which do not allow them to be able to work full time. We do assist these women too as they fall into the category of career part-timers. 

Part-time and flexible working can be reduced hours or part of the hours worked from home for a full-time position. 

Page: 

CONTRACT TO PERMANENT PLACEMENT FEE

When a fixed term or consultant employee, as introduced by RMM, is appointed permanently by The Client, a permanent placement fee of ten (10) percent of the First years remuneration including bonuses, allowances and commissions becomes applicable as well as the Warranty. 

The parties agree that this amount is what RMM will lose by way of income and agree that no further proof of loss of income is required in this respect.  In the event that RMM needs to recover this amount from the job-provider the job-provider acknowledges that it would be liable for legal fees on an attorney and own client basis.  This paragraph is without prejudice to any and all other legal rights that RMM may have against the client.

Page: 

WARRANTY PERMANENT PLACEMENTS

Should the permanent placement of the RMM-Candidate not be successful and the services of the Candidate is terminated lawfully by the Client or Candidate, RMM must be given the opportunity to replace the candidate with another candidate and no additional placement fee will be charged for the 2nd placement.  This warranty is on condition that there is no difference between the remuneration of candidates. Should there be a difference in remuneration, the difference will be worked into the fee reconciliation. 

Should a suitable replacement candidate not be found within 45 days, from the date of receiving a written request to replace the successful candidate by the Client, the following refund calculated from the day notice is given to RecruitMyMom will be applicable:  

Permanent Placement (10% fee) : 

Within 30 days a credit of 80% of the fee to apply

Within 60 days a credit of 60% of the fee to apply

Within 90 days a credit of 40% of the fee to apply

 

 
Page: 

 Advertise your job on RecruitMyMom for free.

You only pay for a successful placement only. 

See our full terms and conditions, warranty and placement fees here >> 

 

Page: 

Define Flexible working and what it means? 

Flexible work or flexi work is when a worker is not required to work a standard 8am to 5pm day in the office.  The employee can work hours before, during or after this time frame to complete the required work.

Must a certain amount of hours be completed?

It depends. If the employer expects daily, weekly or monthly hours to be filled then this is agreed up front with the employee. If it is an outcomes based assignment, then the hours may be variable and the job complete when the deliverables on the assignment completed.

Is Flexible work always office based?

No, some work can be done from a remote location such as a home office. If you as an employer are looking to retain and hire skilled Moms, then a flexible working arrangement might work well for the employee and the business.

Does starting early or ending late constitute flexible working?

Yes. Most Moms however, would prefer a reduced hour day or the flexibility to complete certain hours/tasks from home.

Why do people choose flexible work?

Employees can adjust their work schedules to accommodate, hobbies, family responsibilities and other personal tasks that need to be undertaken.  It saves on travelling time if travel can be done outside of peak traffic congestion.

What are the advantages of flexible working for employees?

An enabling of work and family life integration, more productive, less time spent in the traffic.

What are the advantages for employers?

Higher staff loyalty, higher levels of motivation, less absenteeism, more productivity, less overtime, lower running costs of office space etc.

Are certain people exempt from participating in flexible work?

It depends on the employer, but flexi working is becoming far more acceptable as technology assists employees to work remotely.

Does South African have legislation on flexible hours?

No. The Labour Relations Act does not single out flexible workers. Any person who works for one employer for more than 24 hours per month is covered by the Act.

See our article on our blog >> https://www.recruitmymom.co.za/blog/what-flexible-working-really-means

Page: 

What does the labour law say about fixed 3 month contracts?

Section 198B(1) defines a fixed term contract as a contract of employment that terminates on:

·         the occurrence of a specific event;

·         the completion of a specified task or project;

·         a fixed date other than an employee’s normal or agreed retirement age.

·         The nature of the work is of a limited or definite duration. (Examples of this is where the person is employed to complete a specific task, for example, a building which may take longer than three months to complete (section 198B(3)(a)).

 

The protections  on fixed term contracts do not apply to:

•    Employees who earn R205 433,30 per annum

•    Employers who have fewer than 10 employees; or

•    Employers who have fewer than 50 employees and who have been in business for fewer than two years unless the employer has more than one business or the business was formed from other existing businesses.

If the employee is protected and the employer has more than 10 employees or has been in business for more than 2 years or has more than 1 business, the duration of fixed term contracts is limited to three months.

You may only extend the duration of a fixed term contract, if there is a justifiable reason for extending the employment of these employees  after three months. Examples of justifiable reasons to extend the duration of the contract:

 

·      is replacing another temporarily absent employee;

·      is employed due to a temporary increase in work which is not expected to endure beyond 12 months;

·      is a student or recent graduate employed for the purpose of being trained or to gain work experience to enter a job or profession;

·      is employed to work exclusively on a specific project of limited or defined duration.

·      is a non-citizen granted a work permit for a defined period;

·      is employed to perform seasonal work;

·      is employed on an official public works scheme or similar job creation scheme;

·      is employed in a position funded by an external source for a limited period;

·      has reached the normal or agreed retire age in that business.

 

If any of the above is present, a fixed term contract may be extended past 3 months.

Checklist:

  1. Are we dealing with a protected employee:  R205 433.30 p.a?
  2. Are we dealing with protected employer? Fewer than 10 employees or fewer than 50 employees who has been trading less than 2 years? Or the employer has more than one business.
  3. If No, limited duration of fixed term to 3 months
  4. If Yes, then protections do not apply.
Page: 

Yes we use several independent contractors for our clients.

 We contract your services on behalf of our clients; you are remunerated directly from RecruitMyMom on submission of your completed and authorized time sheets. As a RecruitMyMom independent contractor your agreed rate is adjusted upwards to include our service fees to the client. 

You will receive an Independent contractor contract to sign when being appointed to one of the roles advertised on this website. Independent contractors may not negotiate their own rates,  bill our clients directly or offer any other products and services to clients of RecruitMyMom. If a client is introduced via RecruitMyMom, the client remains a client of RecruitMyMom and not the independent contractor. We can replace an independent contractor at any time if the need arises. 

Contractor rates need to be reasonable and take into consideration the fact that we adjust the rate upwards to include an agency fee. 

Page: 

Yes, we have several Independent Contractors that RecruitMyMom appoints for more than one contracting or freelancing role at a time. The beauty of contracting independently for RecruitMyMom is that we collect the money from the client for the work that you as a  contractor does, and then pay you the contractor. 

Page: 

As a RecruitMyMom Independent contractor we source work for our busy members. We contract your services on behalf of our clients; you are remunerated directly from RecruitMyMom on submission of your completed and client authorized time sheets. As a RecruitMyMom independent contractor your agreed rate is adjusted upwards to include our service fees to the client. 

You will receive an Independent contractor contract to sign when being appointed to one of the roles advertised on this website. Independent contractors may not bill our clients directly or offer any other products and services to clients of RecruitMyMom.

RecruitMyMom places an agency fee over and above the service fee of our Independent contractors, which is billed to the client.

Read our full Terms and Conditions for more detail. 

Page: 

There are no fees for job-seekers.

 

 

Page: 

Candidates may be asked to complete a consent form for background checks and to furnish us with referee details for reference checks.

It is a standard recruitment protocol to conduct reference checks to corroborate the information provided in your CV with the people that you reported to directly. Potential employers may also request that certain background checks, such as criminal, credit or qualification verification checks are conducted for various reasons.  One of these reasons could be that the role requires government security clearances, another could be that the company's hiring policy dictates a clear credit and criminal record for certain roles. Many financial roles today require a credit check. 

 

 

 

Page: 

Finding the perfect part-time or flexible job through RecruitMyMom is easy. 

We will email you new jobs based on your selected skills within the "Skills Box" completed on your profile your completed CV. 

Ensure your CV is 100% complete and not too brief. 

Some jobs are generic and could suit any number of skill-sets.  For these jobs we recommend: 

1. That you daily check the job-listings page for new jobs. 

2. Join our Facebook, LinkedIn and Twitter page. We always advertise jobs on our social media pages. Search for RecruitMyMom. 

3. Sign up for our newsletters.

 

Page: 

There are several reasons why you cannot upload a CV onto our website:

  1. We can easily search for the information we require on an electronic CV format. 
  2. Employers find it very useful to receive standardised CV's from all our applicants. 
  3. We want to protect the privacy of our members. We are therefore able to hide certain information from electronic CV's. 
  4. Employers have no doubt as to where the CV comes from as it is branded RecruitMyMom. 

You will be required to complete an online CV in addition to the initial account profile. From this information a .pdf CV format is automatically produced and we are able to send them to employers.  Only potential employers of positions you apply to  will be able to view your CV. 

To update your CV do the following:

Log-in to your account.

Select "Edit My Profile"

Select "My CV"

Ensure you write in full sentences and fully explain all your skills. Add one line per sentence. Complete up to 12 places of previous employment. 

Select "Save" when finished. 

Page: 

Click on "MEMBER LOG-IN" on the top RHS of the Home page. 

Click on the top tab labelled "Request new Password" or follow this link >>

All you need to know is your email address. 

To find your Username, the email you receive will address you as "Dear Username."

Page: 

Absolutely yes, some of our most talented Moms are based in remote areas of the country, and work remotely from home. We look for both skilled Moms and suitable jobs throughout the country and even into the rest of Africa. 

Page: 

RecruitMyMom calls and personally engages with every employer that posts a job on our website. We do this to ensure that every job is legitimate and worthwhile being on our platform. 

Page: 

For permanent and fixed duration/temporary employment, the employer will provide you with a Labour Relations Act of South Africa compliant contract. Do not start working without a signed contract in place. The employer can purchase a generic contract from RecruitMyMom if required. The employer is then liable to pay your salary. 

For independent contracting jobs such as Freelancers and consultants, RecruitMyMom bills the client including our fee and follows up on receiving payment. RecruitMyMom pays all Independent contractors by the end of the month, provided the money has cleared in the RecruitMyMom bank account. 

 

Page: 

Once you have created an account on RecruitMyMom you can cancel it at any time by logging in and selecting "Cancel Account."  Or you can request an account cancellation through the "Contact Us" page. 

Page: 

For Fixed Duration employment the employer pays your salary directly and must provide you with a temporary employment contract which we facilitate. 

For any independent contracting jobs such as freelance and consulting type work, you will be paid by RecruitMyMom for the period of the project once the payment has been collected from the client.  You will be required to complete an independent consultant agreement for RecruitMyMom and submit monthly or weekly time-sheets for approval to the client. These together with your invoice are submitted to RecruitMyMom for payment. 

The advantage of being a RecruitMyMom contractor is that we build a trust relationship with you and will continue to use your skills for several clients over the years. In addition, you do not have to try and get the money out of the client for work done, we do that on your behalf. 

 

 

 

Page: 

Jobs are removed as soon as we fill the position or an employer informs us that the job has either been filled or has been put on hold. 

There are times when jobs are over-subscribed by job-seekers. In this case, the job is unpublished on the site until the recruiters have sifted through the job applications. 

It is important to include a well written motivational letter with your application. Ensure your CV is not too brief. This CV is ultimately what will sell your skills. 

Page: 

The joining criteria set out for RectuitMyMom are to ensure that we can confidently advertise to employers, experienced, skilled and professional Moms. If you have succeeded in your field of expertise and can demonstrate your experience on your CV then we will gladly accept your application. 

 

Page: 

That is absolutely fine. We understand that in your career you may branch out into different fields from what you studied. In fact, research shows adults can change career paths up to seven times. 

Page: 

We have a strong philosophy of protecting your privacy.  See Privacy Policy for more detail.

Your CV will only be presented to a potential employer if you apply for a position on our website and your CV fits the job specification. You can view your completed CV by logging into your profile and selecting "View My Completed CV". Your CV is made up of several pieces of information you provide about yourself. We do not include any private contact details until the interview stage. 

In the past, we have collected ID numbers to ascertain if a candidate is a South African citizen.  We are in the process (or may have completed the process by the time you read this) of changing the system to birth date only and asking if a candidate is a South African citizen so that we no longer need to hold this data. 

Page: 

You need to be a member of RecruitMyMom.co.za to have access to the full job listings page. When you as a member log-in you will be able to view all the available jobs by selecting the  "JOB LISTINGS" page. When you see a job that interests you, click on the description to view further details such as hours required and rate of pay.  

To apply for a position select "Apply for this job" at the bottom of the job specification.

You will be notified if your CV profile is not 100% complete.

If it is not complete you will be required to complete it.

Once complete select "Apply for this job".

Write a compelling, short covering note highlighting why you feel you are suited to this position.  

This covering note together with an email notification will be sent to the employer informing them that a CV is waiting to be viewed. 

The employer will then view the CV's online and ask you a question if needed. 

As a job-seeker you may be notified via email that an email awaits you from an employer. 

The employer may request a job interview or decline a CV application. 

If you are successfully selected for a temp, fixed contract or freelance role you will be required to sign  a contract with RecruitMyMom and return it to our office before commencement of employment.  See Terms and Conditions. 

 

Page: 

Employers: 

Employers post a job on the site via the Employers Page. Job posting and registration is free. 

A recruitment manager will be in contact via telephone or email to discuss the job. This person will be your primary contact throughout the employment process. 

The job is reviewed to make sure it fits with the requirements of our site, namely the work can be completed in part-time or flexible hours or if it is full-time employment that it has flexible working conditions. We do not accept network sales positions unless under special circumstances. Once approved, the job is published in the "Current Jobs" page.  Jobs are marketed via email and Social Media to the RecruitMyMom database. 

Candidates apply for the job via the RecruitMyMom website.

For fast-turnaround Virtual Assist positions, our recruiters will select the candidate based on the previous positive experience of having worked with them in the past. 

A full table of services per job type can be viewed under Section 2  here >> 

Fees are paid upon successful employment of one of our candidates. Fees can be viewed under section 3 here >> 

Job Seekers:

Job seekers can join Recruit My Mom for free as a job seeker. Members will be sent a confirmation log in via email. Add the address info@recruitmymom.co.za to the contact list to avoid the email getting lost.

Once logged in one must complete the online RecruitMyMom CV via the personal account page in order to be able to apply for jobs.  This CV is what we send to potential employers when a job seeker applies for a position advertised on the website. You can view your final CV via your account "View my completed CV."

Our recruiters sift through the applications and short-list the CV's based on best fit with the job specification. 

The Recruiter will be in contact if the employer has requested an interview. 

We advertise Permanent and Fixed duration roles where the candidate is employed directly by the employer.

We advertise Independent Contracting roles where RecruitMyMom collects the amount due from client plus our fee and pays the contractors who invoice RecruitMyMom for services rendered to clients. As a consultant, you can be appointed to work on several clients at once depending on your availability. 

 

Page: